Terms and Conditions
Effective Date: [5th July, 2025]
Welcome to NIVAYA. These Terms and Conditions govern your use of our website, shopnivaya.com, and any purchases or services you make through it. By accessing or using our website, you agree to be bound by these terms.
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- Use of Our Website
You agree to use this site only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the site. You must be at least 18 years old or have permission from a parent/guardian to use our site and make purchases.
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- Products and Pricing
We offer lifestyle products including tote bags, sunglasses, lip glosses, power banks oral care essentials, and more. All prices are listed in Ghanaian Cedis and are subject to change at any time without notice.
We reserve the right to:
• Refuse or cancel orders
• Limit product quantities
• Correct pricing errors
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- Orders and Payments
Orders are confirmed once payment is successfully completed. We accept payments via Paystack and mobile money.
You agree to provide accurate and complete information when placing an order.
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- Shipping and Delivery
We deliver within Ghana. Delivery times and fees will be shown at checkout. Delays may occur due to factors beyond our control, but we will keep you informed.
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- Returns and Refunds
We currently do not accept returns unless:
• The item delivered is incorrect or damaged
• You report the issue within 24hrs of receiving it
To request a return or refund, contact us at [Insert your contact email or WhatsApp number].
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- User Accounts
If you create an account, you are responsible for keeping your login credentials confidential. We are not responsible for any unauthorized use of your account.
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- Intellectual Property
All content on this website—including logos, images, product names, and design—is the property of NIVAYA and is protected by copyright and intellectual property laws. You may not use or copy any content without our permission.
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- Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages related to your use of the website or products purchased. All items are sold “as is” unless otherwise stated.
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- Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with a revised “Effective Date.” By continuing to use the website, you accept any changes made.
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- Governing Law
These terms are governed by the laws of the Republic of Ghana. Any disputes will be handled by the appropriate courts in Ghana.
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- Contact Us
If you have any questions about these Terms, please reach out to us at:
NIVAYA
Accra-Ashaiman, Ghana
Email: [shopnivaya@gmail.com]
